CUSTOMER CARE
Have any questions or concerns?
We’re always ready to help!
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RETURNS
All items will be delivered between 3-5 Working days if there are any issues please don’t hesitate to contact us via live chat or email
FAQ
Do you provide International delivery?
Yes We Ship Worldwide 🌎
How do I return an item?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@sourceryk11.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How do I track my order?
Once Your order has been fulfilled you will receive a tracking number directly to your email of which you can use to track your item
After I return the item when will I receive a refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sourceryk11@gmail.com.
Which Couriers Do you use?
We use Evri And Royal Mail as our couriers for all or